Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Methods & Delivery Times

We offer worldwide shipping through trusted carriers including [Your Carrier Names - e.g., DHL, PostNord, FedEx]. Estimated delivery times vary by destination:

  • Sweden & Nordic Countries: 2-4 business days
  • European Union: 4-7 business days
  • North America: 7-12 business days
  • Rest of World: 10-15 business days

Please note that delivery times are estimates and may vary due to customs processing or carrier delays beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders over a certain amount.

International Orders & Customs

For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and must be paid by the recipient upon delivery.

Please check your local regulations regarding the importation of nicotine products, as some countries have restrictions or prohibitions.

Discreet Packaging

All orders are shipped in discreet, unmarked packaging to protect your privacy. Product names will not appear on the exterior of packages.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment's progress through the carrier's website.

Age Verification

As we sell age-restricted tobacco products, all shipments require age verification upon delivery. The recipient must be of legal age (18+ or 21+ depending on local laws) and provide valid identification to the carrier. Orders cannot be left unattended.

Shipping Restrictions

We cannot ship to certain countries or regions where nicotine pouches or snus products are prohibited. If your location has restrictions, your order will be cancelled and refunded.

Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us within 24 hours of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your products.

Contact Us

For questions about shipping or to track your order, please contact us at [your email] or through our contact page.